A TELEMEDICINE CONSULTATION
As you already do, please ring the clinic, explain that you can’t visit and tell us what you think the problem is. We will set up a video appointment time. (If the clinic is temporarily closed we can answer the telephone from outside the premises.)
If you have a smartphone, tablet or computer, at the appointment time we will email you and set up a Google Duo, Skype, WhatsApp or facetime video call. We will ask you preferably to use your smartphone. That way you can show us close-ups of what we want to see. If you have an ear thermometer we will show you how to use it on your pet. We will get medicines to you either by emailing a prescription to a local chemist who delivers or we will arrange for medicines to be couriered from the clinic. We’ll get special diets to you by courier. Please refer to our quick guideline with an explanation of how it will work.
Because examining, dispensing and recording data via video, consults are all time-consuming. We will schedule a telemedicine consults every 30 minutes. The telemedicine initial consultation fee is £45.00.
Let’s hope this won’t be needed but if you’re restricted to home and your pet needs attention, we will help as best we can.